Warranty information

Modified on Thu, 29 Feb 2024 at 09:27 AM

Bluebot Extended Limited Warranty

Terms and Conditions


Coverage:

This Bluebot Extended Limited Warranty (hereinafter referred to as "Extended Warranty") is offered to provide additional coverage for the Bluebot product (the "Product"). The Extended Warranty covers defects in materials and workmanship during the specified term, as outlined below.


Options:

Customers have the option to choose between a 1-year or 2-year Extended Warranty for the Bluebot product.

  • 1-Year Extended Warranty:
    • Cost: $39
    • Coverage: Extends the original product warranty by an additional 1 year from the date of purchase.
  • 2-Year Extended Warranty:
    • Cost: $59
    • Coverage: Extends the original product warranty by an additional 2 years from the date of purchase.

Eligibility:

The Extended Warranty is available for purchase within 30 days of the original purchase date of the Bluebot product. To be eligible for coverage, the Extended Warranty must be purchased directly from an authorized Bluebot retailer or the official Bluebot website.


Coverage Period:

The Extended Warranty coverage period commences on the day immediately following the expiration of the original Bluebot product warranty. The total coverage period, including the original product warranty and the Extended Warranty, cannot exceed the selected Extended Warranty duration (1 or 2 years).


Coverage Details:

The Extended Warranty covers the cost of labor and replacement parts necessary to repair defects in materials and workmanship. This includes, but is not limited to, malfunctions in electronic components, hardware failures, and manufacturing defects.


Exclusions:

The Extended Warranty does not cover damages or malfunctions caused by:

  • Accidental damage or misuse of the Product
  • Unauthorized modifications or repairs
  • Acts of nature, including but not limited to floods, fires, and earthquakes
  • Normal wear and tear

Claim Process:

To initiate a claim under the Extended Warranty, customers must provide proof of purchase and contact Bluebot Customer Support within the coverage period. Bluebot reserves the right to determine the cause of the defect and may repair or replace the Product at its discretion.


Transferability:

The Extended Warranty is non-transferable and applies only to the original purchaser of the Bluebot product.


Cancellation:

Customers may cancel the Extended Warranty within 30 days of purchase for a full refund. After this period, the Extended Warranty is non-refundable.


Contact Information:

For warranty claims, inquiries, or to purchase the Extended Warranty, please contact Bluebot Customer Support at support@bluebot.com or call (831) 275-2715.


Effective Date:

This Extended Limited Warranty is effective as of [Date of publication] and may be subject to change without prior notice. Please check the Bluebot website for the most up-to-date information on warranty terms and conditions.


Resolution:

Upon verification of a valid warranty claim, bluebot will, at its discretion, repair or replace the defective device. The repaired or replacement product will be covered for the remainder of the original warranty period.


Return Shipping: 

Customers are responsible for the cost of shipping the product back to bluebot for warranty service. For products that are still under warranty, bluebot will cover the shipping costs to send the replacement unit to the customer after confirming the condition of the warranty return.


Limitation of Liability: 

To the extent permitted by law, bluebot shall not be liable for any incidental, consequential, or indirect damages arising from the use or inability to use the device. The liability of bluebot under this warranty is limited to the repair or replacement of the defective product.

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