In the event your installation process is producing less than ideal signal strength, you may need to use the included coupling compound gel. To apply, you can either prop the bluebot device open using the C-Holders and apply directly on the ultrasonic sensor pads, or you can apply a strip directly to the clean pipe section at your installation location.
If your pads are very dirty due to previous use, we recommend replacing them with the included extra set of pads.
The coupling compound gel is recommended to be used on horizontal sections of pipe, as vertical pipe sections may result in your bluebot device slipping down the pipe.
In nearly all scenarios, coupling compound gel was not necessary for a successful installation and signal strength.
If you would like to speak to a member of the bluebot team, simply navigate to Settings > Support from within the app and choose your preferred method of communication. Otherwise, you can email firstname.lastname@example.org