If you notice your device flashing yellow, bluebot is attempting to connect to the last known network.
If you are in the process of pairing a new device, this is normal as the network connection was tested prior to shipping.
If the problem persists and you are unable to pair bluebot to your network, attempt to install your device again. You can do this from within your app by navigating to Settings > Install and following the guidance. If you are setting up a device that has already been installed successfully, you should not need to move or remove the bluebot device from its location. Simply press the button to place bluebot into AP mode (flashing green) to begin the connection process.
If you would like to speak to a member of the bluebot team, simply navigate to Settings > Support from within the app and choose your preferred method of communication. Otherwise, you can email firstname.lastname@example.org